Order Pickup Policy

Pickup Available (currently AUCKLAND orders only).

This page will describe how Order Pickup will be handled and all information needed.

How to organise:
Select "Order Pickup" as the delivery option at checkout. Once order is confirmed please EMAIL Sales@ProductTrade.co.nz your order number and the date you plan to pick up the order. Please include a contact phone number in the email. 

Is your order ready:
As soon as your order is ready to be picked up you will receive an email to let you know.

If you order now, when will it be ready:
We try our best to fulfil orders within 2 days. But sometimes can take longer. However we do try our best to be as fast as possible! Please only come to pickup once you receive order ready EMAIL.

When you can pickup:
Minimum 2 days after you place your order.
For example if you place an order on Tuesday. The earliest you can pickup will be in 2 days being Thursday.

Monday 1:00pm to 3:00pm.
Tuesday 1:00pm to 3:00pm.
Wednesday 1:00pm to 3:00pm.
Thursday 1:00pm to 3:00pm.
Friday 1:00pm to 3:00pm.

Location of pickup:
48 Honan Place, Avondale, Auckland

If you are having any problems or cannot seem to select pickup please EMAIL Sales@ProductTrade.co.nz

If you get lost, running late or have any problems please call 021 0818 2838.

How to collect your order:
1) Read this email web page
2) Submit a the form below with what day you want to pick up your order.
3) Wait for an email confirming the your pickup request.
4) Pick up your order! 

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